Política de envío

Shipping Policy
Last updated: January 2025

Thank you for visiting and shopping at La Catrina Bohemia! Below are the terms and conditions that make up our shipping policy.

All orders are processed within [5 business days] after the purchase is made.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may take a few extra days. In this case, we will notify you as soon as possible.

We offer the following shipping options:
- Česká pošta
- Zásilkovna Paqueta
The exact shipping cost will be calculated and displayed at checkout.

You can see in the list of countries displayed at checkout

If you don’t see your country or region listed, please contact us for customized options.

Once your order has been shipped, you will receive an email with the tracking number and a link to track your package in real-time.

Delays: While we do our best to ensure timely deliveries, delays may occur due to circumstances beyond our control, such as weather conditions or courier service disruptions.
Incorrect Addresses: Please make sure to provide the correct shipping address at checkout. We are not responsible for shipments sent to incorrect or incomplete addresses.
Lost or Damaged Packages: If your package is lost or arrives damaged, contact us immediately at la.catrina.bohemia@gmail.com, and we will assist you in resolving the issue.

International orders may be subject to taxes, duties, or customs fees upon arrival at their destination. These costs are the responsibility of the customer.

For information about returns, please check our [Returns Policy].

If you have any questions about our shipping policy, feel free to contact us:

la.catrina.bohemia@gmail.com